Client is a full-service land planning, landscape architecture, civil engineering, transportation and geomatics firm located in North Carolina and Texas.

Position Purpose

Designers work with high accuracy and quick turnaround as an integral part of land development engineering design teams.

Essential Functions + Responsibilities

• Assist in the design and production of civil engineering construction documents and conceptual site plans

• Complete civil utility and site design (water, sanitary sewer, storm drain, HGL modeling, fire flow design, and storm water management)

• Complete site grading plans, earthworks calculations, and sediment/erosion control design/permitting

• Coordinate with architects, landscape architects, project team, contractors, and owners

• Work alongside project team in accordance with company standards from concept phase through construction administration for a variety of projects

Qualifications

• Four-year bachelor’s degree from an accredited program in Civil Engineering, Environmental Engineering, Biological and Agricultural Engineering, Civil Engineering Technology, or related field

• 2 - 5 years of experience in civil engineering

• Experience with AutoCAD Civil 3D

• Excellent communication, critical thinking, and problem-solving skills

• Self-starter with strong drive to better oneself, project team, and community

• Candidates should be prepared to provide work samples and/or take a CAD assessment.

Preferences

• EI on path to PE preferred

• Experience with storm drain, sanitary sewer, water distribution networks, and site grading preferred

Client is an equal opportunity employer.  All qualified candidates will receive consideration for employment without regard for race, color, religion, gender (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran's status, or any other legally protected status.n text goes here

Client is a full-service land planning, landscape architecture, civil engineering, transportation and geomatics firm located in North Carolina and Texas.

• Position Purpose 

  Within the Triad, provide technical expertise to take a lead role in projects and resolve complex design challenges. Work closely with Project Managers and Designers to ensure the production of high-quality deliverables. Provide coaching and mentorship to Designers and CAD Techs across all Client office locations.

  Essential Functions + Responsibilities

  • Lead a production team, provide resource management, resolve both technical and design problems, coach, train, and mentor design and CAD professionals, and work collaboratively with all team members on all aspects of project execution

  • Communicate and coordinate with other departments to make appropriate plan changes

  • Function as a liaison between the Designers, CAD Technicians, and Project Manager

  • Direct, coach, and mentor engineering, design, and CAD tech professionals as necessary to provide sound technical advice, resolve complex technical design problems, and to achieve high levels of performance to external clients

  • Design and produce civil engineering construction documents (site plans, utility plan/profile, stormwater management facility CDs, design reports, specifications)

  • Civil utility and site design (water, sanitary sewer, storm drain, HGL modeling, fire flow design, and storm water management and dentention) and coordination with typical mechanical utilities (gas, steam, chilled water, high voltage, emergency power, communications duct banks)

  • Site grading, earthworks, and sediment/erosion control design and permitting

  • Work in accordance with company standards with project team from concept phase through construction administration for a variety of projects

  Qualifications

  • Four-year bachelor’s degree from an accredited program in Civil Engineering, Environmental Engineering, Biological and Agricultural Engineering, Civil Engineering Technology, or related field

  • PE required

  • 5+ years of experience in civil engineering

  • Thorough background in civil design, AutoCAD-CIVIL 3D and plan preparation

  • Candidates should be prepared to provide work samples and/or take a CAD assessment

Client is an equal opportunity employer.  All qualified candidates will receive consideration for employment without regard for race, color, religion, gender (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran's status, or any other legally protected status.

Call Center Customer Service Representative Scheduler
Best Water Solutions – Gainesville, FL

Position Overview
Best Water Solutions is seeking an experienced Customer Service Representative Scheduler to join our team. This is not an entry-level role; the ideal candidate will bring a strong background in customer service within an office environment and a proven ability to manage multiple priorities with accuracy and professionalism.

This position plays a key role in delivering an exceptional experience to our 4,000+ customers by coordinating service appointments, maintaining accurate records, and supporting our field technicians.

Key Responsibilities

• Provide outstanding customer service via phone and text to existing customers (no cold calling)

• Schedule and coordinate service appointments with accuracy and attention to detail

• Clearly communicate service details and estimated costs to customers

• Document and relay customer concerns to technicians to ensure effective service delivery

• Resolve customer inquiries and concerns in a calm, professional manner; escalate when appropriate

• Respond promptly to scheduling changes, cancellations, and urgent service needs

• Maintain organized workflows and accurate customer records

Qualifications

• Minimum of 4 years of customer service experience in an office setting

• Strong communication skills and a professional, solution-oriented approach

• Excellent organizational and time management skills

• Proficiency with computer systems, including cloud-based and desktop applications; typing speed of at least 45 WPM

• Experience with ServiceTitan or similar scheduling/dispatch software preferred

• Familiarity with the Gainesville area and surrounding region is required

• Experience in home services or trade industries (e.g., plumbing, HVAC, pest control) preferred

• Ability to pass a background check

Work Schedule

• Full-time, in-office position

• Monday through Friday, 8:00 AM – 5:00 PM (1-hour lunch break)

• No evenings or weekends required

• Overtime (rarely) as needed

Compensation & Benefits

• Hourly pay: $22–$25 per hour, based on experience

• 15 days of paid time off (vacation, sick leave, and holidays) after 90 days

• 401(k) with employer match after one year

• Direct Primary Care membership for employee and dependents after 90 days
  (Note: This benefit covers routine care but is not a substitute for traditional health insurance.)

About Best Water Solutions
Best Water Solutions is a family-owned water treatment company serving Gainesville and the surrounding areas since 1982. We are committed to providing high-quality water solutions, exceptional customer service, and meaningful contributions to our local community